Proactive Services – Change Your Mindset

Change Your Mindset We often get asked, “Why would I move to managed services, instead of only calling when we need something?” It’s a great question, and one that we will discuss in this article. Differences First, lets outline the differences in the break/fix model verses managed services.  The break/fix model, or reactive model, is…

Office 365 Outage – 07/19/2019

Even cloud services fail and such was the case for some Office 365 users yesterday morning. Around 10:20AM CST, we had one of our client’s reach out asking why they could not send or receive email. Less than 2 minutes later, we began investigating the issue. First, by checking the Microsoft Office 365 status page.…